Ticket Office FAQ
- How do I purchase tickets?
- What discounts are available to me?
- Does Tulsa Ballet charge handling/transaction fees?
- What forms of payment does Tulsa Ballet accept?
- What is the seating in Chapman Music Hall?
- How are my seats chosen on www.tulsaballet.org?
- Is there wheelchair and/or handicap seating?
- What is Tulsa Ballet's policy regarding exchange and refunds?
- Where is the performance?
- How do I get to the performance?
- When should I arrive?
- What is the Late Seating policy?
- Where do I park?
- What should I wear?
- How do I contact Tulsa Ballet?
- How do I get on Tulsa Ballet's mailing list?
- How do I get to Tulsa Ballet's offices?
- What are Tulsa Ballet's hours of operation?
Purchasing Tickets
Season, single and group rate tickets may be purchased:
- in person at the Tulsa Ballet Ticket Office
- by calling (918) 749-6006
- at www.tulsaballet.org.
Tickets to individual Tulsa Ballet productions may also be purchased at the Tulsa Performing Arts Center (TPAC) Ticket Office located on the south side of the Performing Arts Center at 101 E. Third Street (E. Third St. and Cincinnati Ave), by calling 596-7111 or on-line at www.myticketoffice.com. Hours of operation, policies, methods of payments, ticketing fees and availability of discounts are distinct from Tulsa Ballet.
Discounts
Tulsa Ballet offers discounts to senior citizens and children on select performances. A senior citizen is age 60 or older; a child is age 12 or younger. Everyone must have a ticket regardless of age.
Groups of 15+ who are attending the same performance and making one payment are eligible for discounts on select performances. Please call 749-6407 for group sales assistance.
Of course, season tickets offer the best discount available.
Handling and Transaction Fees
Tulsa Ballet charges a $2 transaction fee, plus an additional $1 per ticket handling fee on all tickets purchased over the phone with the Tulsa Ballet ticket office. There are no handling fees charged on Season Tickets.
Tickets purchased through the Tulsa Performing Arts Center or www.myticketoffice.com are also subject to a handling fee.
Handling fees are waived for tickets purchased in person at the Tulsa Performing Arts Center.
Payment
Tulsa Ballet does not charge additional fees. Cash, personal checks and Visa, MasterCard, Discover and American Express are accepted. Please be advised that you will incur additional fees by purchasing through any office other than the Tulsa Ballet Ticket Office.
Choosing Seats through www.tulsaballet.org
The Tulsa Ballet On-line Ticket Office does not choose seats. Orders are downloaded and processed by Ticket Office staff members who select seats on a best-available basis. Upon completion of your order, specific seating requests can be e-mailed to tickets@tulsballet.org . Be sure to reference the order number.
Handicap Seating
Wheelchair seating is located on every level in Chapman Music Hall and can be accessed by elevator. All wheelchair seating is reserved; please inform the Ticket Office that you require wheelchair seating at the time of purchase. Seating for those who cannot maneuver steps is likewise available. Contact the ushers for guidance to your seats.
Exchanges and Refunds
The Tulsa Ballet Ticket Office gladly exchanges tickets to performances within a production, subject to certain guidelines. This is a free service for subscribers; single ticket buyers must pay a $2.50 per ticket fee for exchanges. Exchanges must be done in person and at least 24 hours before the first performance affected. The Tulsa Ballet Ticket Office can perform exchanges only for tickets sold by Tulsa Ballet.
Tickets may also be returned to Tulsa Ballet for resale as a donation. A receipt for the donation in the amount of the face value of the tickets will be issued to the ticket purchaser.
Tulsa Ballet offers no refunds.
Performance Location
All performances take place in Chapman Music Hall at the Tulsa Performing Arts Center (PAC) located at the intersection of East 3rd Street and Cincinnati Avenue in downtown Tulsa. Please use the Third Street entrance.
Arrival Time and Late Seating Policy
Tulsa Ballet encourages all patrons to arrive at least 20 minutes before the start of the performance. For the safety and comfort of our patrons and for the safety of our dancers, there will be no seating after the performance begins. Those not in the house when the house lights are brought down will be able to view the performance from the PAC lobby monitors until they can be seated at intermission.
Parking
Parking can be found on lots adjacent to the PAC. Most lots charge between $3 and $5 for event parking. Covered parking is available at the Central Parking Garage located directly across from the Bank of Oklahoma tower on Second Street. Take the elevator to Chapman Music Hall from inside the parking garage.
Dress Code
Tulsa Ballet has no dress code. Patrons are free to choose whatever best "suits" them. Some dress for a formal occasion, while others prefer to remain casual. Most fall in between, wearing clothing suitable for a professional environment.
Mailing List
Simply call (918) 749-6030 or e-mail tickets@tulsaballet.org with your name and complete address.
Hours of Operation
The Tulsa Ballet Administrative and Ticket offices' hours of operation are Monday through Friday, 9 a.m. to 5 p.m. The Administrative Office can be contacted at (918) 749-6030 or admin@tulsaballet.org . The Ticket Office can be contacted at (918) 749-6006 or at tickets@tulsaballet.org .